FAQ
Why do the soap bars vary in color?
Some of the fragrances react differently with the oils and this causes color variations in the soap bars. We do not use any color additives in our products.
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What form of payments are accepted?
We accept Major Credit cards and Cash (Cash accepted at in person events only) payments. We do not accept checks.
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When will my order ship?
Orders usually ship within 48 hours.
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What is your shipping method?
All orders will be shipped from San Antonio, TX via USPS or UPS. A shipping notification will be sent via email once your package has been shipped.
Can my order be shipped to multiple addresses?
Separate orders must be places for shipping to a different address.
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Do you offer Expedited Shipping?
Currently we DO NOT offer expedited Shipping.
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Do you ship internationally?
Currently we DO NOT ship international.
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Can you ship to a PO Box?
Currently we DO NOT ship to a PO Box.
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Do you ship to continental US (Alaska, Hawaii, Puerto Rico)?
Shipments to the continental US can be processed for an additional shipping charge starting at $29.99. Customers will be contacted on a case-by-case basis before order is completed.
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What is your return Policy?
Unfortunately, we do not accept returns due to the nature that everything is handmade/ custom ordered, however in the event that a customer has buyer's remorse (with the exception of, we will be happy to cancel your order prior to receiving your shipping notification.
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